This feature allows you to create an auto-responder bot that can serve as a customer service representative, enhancing efficiency in categorizing customer needs.
How to set up a WhatsApp Auto Responder?
- Click
to begin. - A “Add Rule” window will pop up.
- Enter a response that you anticipate your customers may inquire about.
- Set the conditions for this rule to enable the auto-responder bot to respond according to your specifications.
- After configuring the user message and its conditions, click ADD MESSAGE to draft your response.
- Type in your response and press
. You can also click 
to include a file such as a PDF or image or click to send out a poll. - Once you’ve set up the user message and your reply, press Save.
- Finally, click
to start your auto-responder bot.
