WtsToolKit helped us streamline our exhibition operations. After we had used WtsToolKit in our workflow, our number of returning customers increased by 50%.
5.0
Business
Food product
wholesaler
wholesaler
Use Case
Exhibition
Remarketing
Remarketing
Result
50% increase in
returning customer
returning customer
WtsToolKit helped us streamline our exhibition operations. After we had used WtsToolKit in our workflow, our number of returning customers increased by 50%.
Business
Food product wholesaler
Use Case
Exhibition Remarketing
Result
50%
increase in
returning customer
How is it achieved?
Step 1
Provide an attractive offer
for the exhibition
We prepared an offer that would grab the attention of the exhibition participants, such as US$1 for a pack of Parma ham or US$1 for a bottle of wine.
Step 2
Collect leads
Customers who wanted to enjoy the offer needed to scan a QR code to collect the coupon. The QR code redirects customers to send a WhatsApp message to our business WhatsApp account.
Step 3
WhatsApp autoresponder bot
With the WhatsApp auto-responder bot feature in WtsToolKit, our WhatsApp bot will be able to reply to customers’ messages automatically.
After the customer has sent the message to our WhatsApp account, it automatically replies with an e-coupon to the customer.
Then, the customer can use the coupon at checkout.
Step 4
Export customer list
After the exhibition, we used the export active chat list feature in WtsToolKit to export the contact list of customers who enjoyed the discount.
Step 5
Send a bulk follow-up message
Then, we used WtsToolKit's bulk sending feature to send customers bulk messages. We asked if they were willing to receive future promotional messages about similar products.
Step 6
Remarketing message
Then, we used WtsToolKit's bulk sending feature to send regular promotional messages to customers who are willing to receive more promotional messages.
We continued to grow the list through different exhibitions.
We continued to grow the list through different exhibitions.