Google reviews are very important for restaurants to get ahead of the competition today. We have successfully increased the review rate from 4% to 53% with WtsToolKit, which helped boost our ranking in both Google Search and Google Maps.

5.0

Business

Restaurant

 

 

 

Use Case

Boost Google ranking

 

 

 

Result

Increased review rate from 4% to 53%. Boosted Google Search and Google Map ranking. Increased number of bookings from the internet.

Google reviews are very important for restaurants to get ahead of the competition today. We have successfully increased the review rate from 4% to 53% with WtsToolKit, which helped boost our ranking in both Google Search and Google Maps.

Business

Restaurant

Use Case

Boost Google ranking

Result

Increased review rate from 4% to 53%. Boosted Google Search and Google Map ranking. Increased number of bookings from the internet.
How is it achieved?
Step 1

Setup a Google Business Profile

We set up a Google Business Profile and created a pre-filled 5-star Google review link.
Step 2

Draft a follow-up message to customers

We drafted a follow-up message with the pre-filled 5-star review link. Customers who click the link will automatically rate 5 stars by default unless they manually change it.

Also, we included a discount in the message. If they review us and show us the review confirmation page, their next meal will be 20% off. No one will show you a 1-star review to get a 20% off coupon, right? In this way, we collected over 95% of 5-star reviews.
Step 3

Send a follow-up message in bulk

Every night, we consolidate the phone numbers of people who booked into an Excel sheet. Then, our servicing team sends the follow-up message in bulk using the bulk sending feature in the next day's afternoon.